About YouM
What is YouM?
What is YouM?
YouM is a platform that nurtures young Muslims by providing a safe space to learn, grow, and build a meaningful connection with their faith.
Who is YouM for?
Who is YouM for?
YouM serves young Muslims, parents, educators, and organizations seeking impactful Islamic learning programmes. Our aim is to develop confidence, good character, and a deeper understanding of Islam.
How does YouM support community growth and impact?
How does YouM support community growth and impact?
YouM collaborates with partners and supporters, empowers communities through sponsorship and outreach, and builds networks for youth support and Islamic learning.
What products can I find in the YouM shop?
What products can I find in the YouM shop?
YouM’s shop includes items like Ihram For Kids, the Umrah-Ready Young Muslims book, and the YouM sling bag — useful for learning, spiritual preparation, or everyday use.
How will I receive updates and important information?
How will I receive updates and important information?
We keep parents updated mainly via WhatsApp (class groups and/or direct messages). Please ensure we have your active mobile number, and notify us if your contact details change. Important information such as calendars, links, and policy updates may also be shared via our website or PDF documents.
Who can I contact if I need help or have questions?
Who can I contact if I need help or have questions?
- - For fee or payment matters: WhatsApp us at +65 8824 2956.
- - For attendance or learning matters: contact your child’s Class Astizah via WhatsApp.
Programs & PTQ Classes
What types of programmes does YouM offer?
What types of programmes does YouM offer?
YouM runs signature programmes, workshops and events designed to deepen Islamic knowledge, build character and confidence, and create meaningful connections among young Muslims.
Are Pathway To Quran (PTQ) classes only about recitation?
Are Pathway To Quran (PTQ) classes only about recitation?
No, PTQ offerings focus on building a strong connection with the Qur’an — helping students recognise letters, understand meanings, and link Qur’anic learning to daily life.
Are the PTQ classes online or physical?
Are the PTQ classes online or physical?
YouM offers both online and onsite classes, depending on what suits the student.
How do I enrol?
How do I enrol?
You can enrol through the website by selecting your preferred class or programme.
Is there an option to try a class before enrolment?
Is there an option to try a class before enrolment?
Yes, YouM offers opportunities like PTQ Orientation so parents and young learners can experience the teaching approach before committing to full enrolment.
What ages is PTQ for? Can my child be younger or older?
What ages is PTQ for? Can my child be younger or older?
PTQ is designed for children aged 7 to 12. Exceptions may be considered on a case-by-case basis, depending on the child’s readiness.
What is expected from students in terms of conduct?
What is expected from students in terms of conduct?
Students are expected to:
- ○ arrive / log in on time,
- ○ show good adab and respect to teachers and peers,
- ○ participate positively in class activities.
Parents are partners in helping to ensure a conducive environment (punctuality, focus, proper attire, and for online – stable internet, dedicated devices and a quiet space).
How do I withdraw my child?
How do I withdraw my child?
Please send us a one‑month written notice, if you wish to withdraw.
Fees for the final month remain payable and are not refundable, even if your child does not attend all remaining classes.
Partnerships & Collaborations
How can organisations partner with YouM?
How can organisations partner with YouM?
YouM works with partners to deliver impactful programmes such as workshops for schools, sessions at mosques, and public events focused on Islamic learning and youth development.
What types of collaborations does YouM do?
What types of collaborations does YouM do?
Collaborations range from tailored workshops, community events, talks and educational sessions that help young Muslims engage in faith-building activities.
Can individuals collaborate with YouM for community outreach projects?
Can individuals collaborate with YouM for community outreach projects?
Yes — individuals and sponsors can support YouM’s mission through funding, volunteering or contributing to programme efforts that benefit young Muslims.
Does YouM have existing organisations it partners with?
Does YouM have existing organisations it partners with?
Yes — YouM has a growing network of trusted partners and collaborators in educational and community spaces, expanding their impact globally.
How do I inquire about collaboration opportunities?
How do I inquire about collaboration opportunities?
You can reach out to the YouM team via their contact email or form on the site to discuss potential collaborations, partnership goals, and how to work together.
Product Shipping & Delivery
How much is local delivery in Singapore?
How much is local delivery in Singapore?
Singapore orders are delivered for S$5.00. Delivery is free for purchases of S$100 and above.
How long does delivery take?
How long does delivery take?
Orders are usually dispatched by the next working day. Once dispatched, delivery typically takes 2–3 working days.
Do you ship internationally?
Do you ship internationally?
Yes. We deliver worldwide, with some exceptions. If your country is not available at checkout, it means our courier partner does not currently deliver there.
How are international shipping charges calculated?
How are international shipping charges calculated?
International shipping charges are calculated at checkout based on estimated courier rates. The final delivery cost may vary depending on the actual courier charge.
What happens if the actual shipping cost is higher than the amount charged at checkout?
What happens if the actual shipping cost is higher than the amount charged at checkout?
If the actual delivery charge is higher than the estimated amount, we will place your order on hold and contact you via WhatsApp or email before proceeding.
Are there special import restrictions for Malaysia and Brunei?
Are there special import restrictions for Malaysia and Brunei?
Yes. The import of religious books is controlled by the governments of Malaysia and Brunei. Books may be held for review or, in some cases, confiscated by the relevant authorities. This is beyond our control, and YouM is not liable to refund books confiscated by government agencies.
If you have any questions about international delivery, please contact us via WhatsApp or email before placing your order.