Privacy Policy

Privacy Policy

Privacy Policy – Young Muslims (YouM)

Effective Date: April 2026


At Young Muslims (YouM), we are committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, enroll in programs such as Pathway to Quran-Online (PTQ), or contact us. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • - Contact information: Names, email addresses, phone numbers, and postal addresses.
  • - Payment information: Bank account details or other payment information provided for course fees.
  • - Student information: Age, grade, learning needs, attendance records, and progress in programs such as PTQ.
  • - Usage information: IP addresses, browser type, device information, and pages visited on our website.
  • - Communication information: Messages, emails, or WhatsApp communications with parents or students.

We collect this information to provide our educational programs, maintain records, communicate effectively, and improve our services.

2. How We Use Your Information

Your information is used for purposes including:

  • - Managing student enrolment, attendance, and program participation.
  • - Processing payments, issuing receipts, and handling refunds (where applicable).
  • - Communicating program updates, schedules, and important announcements.
  • - Personalising educational content to support your child’s learning.
  • - Monitoring and improving our website, services, and user experience.
  • - Complying with legal obligations.

We do not sell, trade, or rent your personal information to third parties.

3. Sharing of Information

We may share your information only in the following circumstances:

  • - With asatizah and staff directly involved in teaching or supervising students, for program delivery purposes.
  • - With service providers who assist us in website hosting, payment processing, or educational software.
  • - Where required by law or regulation, or to protect the safety and security of our students, staff, or community.

All third parties are bound to protect your information and use it only for the purposes outlined above.

4. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. This includes maintaining records of payments, attendance, and student progress for program management and accountability.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience and gather website usage information. Cookies help us:

  • - Remember preferences and session data.
  • - Analyse website traffic to enhance content and navigation.

    You can disable cookies in your browser settings, but some features of the website may not function properly.

6. Security of Personal Information

We take appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. This includes secure storage of digital and physical records, access controls, and staff training on data privacy.

7. Your Rights

You have the right to:

  • - Request access to your personal information.
  • - Request correction of any inaccurate or incomplete information.
  • - Request deletion of your personal information, subject to program obligations or legal requirements.
  • - Withdraw consent for processing certain types of personal data.

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites for resources or program-related tools. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing personal information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the “Effective Date” will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

By using our website and enrolling in our programs, you consent to the collection, use, and storage of your personal information as described in this Privacy Policy.